Lisa Hazell


I am a BACP registered Person Centred Therapist, I have over 14 years experience in working with young people and their families who are chronically disengaged from education and who present as vulnerable in society.  I have gained this experience by working within Pupil Referral Units across the North East.  Most recently i am a Designated Safeguarding Lead and Transition Mentor at The Woodlands PRU.  I have had training in Complex PTSD, and also an accredited certificate from the IICT in counselling Adolescents

My Previous roles have been a unique opportunity that has given me the experience in working with individuals from all walks of life, my previous roles have included Domestic Abuse Key Worker, Drug & Alcohol Support Worker, Homelessness, Ex-Offenders, Sex Workers and Disadvantaged Families.  I have worked with young people with the following issues Autism, OCD, ODD, SEMH, ADHD and general behaviour issues.  I have a keen interest in working with Trauma and have also recently been a counsellor at Harbour working with the victims/survivors of Domestic Abuse.

Counselling for young people offers a safe, confidential place to talk about issues that maybe confusing, painful or uncomfortable, it also gives them the opportunity to talk about how they feel without the fear of judgement.  I am experienced in providing therapy and support services for young people and families.  I know how highly distressing emotional and psychological difficulties can be for young people and their families.  Accessing the right help at the earliest possible stage can make a long-term difference to everyone.  Through sensitive, specialist approaches, young people who are suffering with emotional difficulties can be helped to understand, and over-come, many of their difficulties.  With therapy they can: increase self-confidence, reduce negative behaviours, form happier, healthier relationships with themselves and others, achieve at school and become increasingly independent.

Each young person will leave C.A.L.M.S with a tool kit that they can use and refer to throughout their life, in times of difficulty.

Aaron Munn

Mental Health and Wellbeing Facilitator & Counsellor

I have a BSc (Hons) in Psychology, PGCE (Young People & Adults), a Certificate in Counselling Skills and Diploma in Counselling.  I have had roles helping and guiding people from all walks of life for many years.  These have included; Trade Union Representative, School Support (Primary, Secondary and Sixth Form), Student Course Representative, Learning Support and Teacher/Tutor.  In all roles, there was always a need to be attentive and reflective.  Always engaging with people from all walks of life, at all ages.  Witnessing how people deal with different situations acted as a prompt to follow the psychology and counselling to help people progress.  

My aim is to help people progress.  This could simply be to help make tomorrow better than today or to be prepared if life takes an unexpected turn.  Having experienced counselling myself, I appreciate how powerful it can be.  The tools you build through therapy will last and serve you well.

Faye Craigen

Mental Health and Wellbeing facilitator

During my 15 years experience of working within HR and recruitment a large part of this time was spent working for a training organisation which helped to support the long-term unemployed renter the workplace.  As a lot of my clients suffered with mental health conditions it was my role to help them overcome any issues and barriers that they faced.  Building up their confidence and self esteem was key in this role and this would often be achieved through facilitating group workshops focusing on specific areas such as mental health, well-being, life skills and assertiveness.  These workshops were so positively received that i became responsible for managing the whole project.  It was during this time that i discovered my passion for helping those with mental health and well-being issues which encouraged me to take my career in a new direction.

After completing my Level 2 Mental Health Awareness and Information, Advice and Guidance certificates i then completed my Level 3 counselling diploma at Newcastle College.  It was during my Counselling diploma that i realised i wanted to learn more about Mental Health and its causes so in September 2018 i started my Bsc Psychology Degree at Newcastle University, of which i am now in my final year of, and i will be pursuing postgraduate study on completion of my degree to qualify as a practicing psychologist.

During my time as a student i have also volunteered within various organisations helping vulnerable people who are dealing with various issues such as mental health, addiction, homelessness and domestic violence.  I would offer one to one support to clients in addition to running workshops such as motivations to change which helped clients develop new coping strategies and find a new direction in life.

© 2019 by C.A.L.M.S. Proudly created with